Returns
Change of Mind? No Worries.
We want you to love your Laliyo purchase. If you’ve had a change of heart, we offer hassle free returns within 30 days. We charge flat $5 fee for returns. You can initiate a return in just a few clicks:
Option 1: Return through your account
📱 On Mobile:
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Tap the menu icon (☰) and select “Login”
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Sign in using the same email address you used at checkout
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Find the item you wish to return, scroll down and tap “Request Return”
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Choose the reason for your return from the dropdown
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Tap the “Request Return” button
💻 On Desktop:
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Click the “Login” icon at the top right corner
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Sign in using the same email address you used at checkout
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Find the item you wish to return, click the three dots (...), and select “Request Return”
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Choose a return reason and click “Request Return”
Once we receive the return request, we’ll review your request and email you a return label. Follow the instructions provided on email to send the item back.
Option 2: Initiate the return by submitting below form
Please fill out the form below to initiate the return. We will contact you shortly upon receiving request for return.